Platinum Pools, a builder of high quality residential swimming pools and spas for the Houston, Beaumont and Victoria areas, is run with a charitable spirit that carries over into their customer service department.
Platinum Pools has once again been ranked by Pool and Spa News as one of the top 10 largest builders in the US and made the list of the top 50 swimming pool and spa builders. This is Platinum Pools’ fourth year to make this prestigious top ten and their 8th as one of the top 50 builders.
Scott Waldo, President and Founder of Platinum Pools attributes this success to the hard work of his 50 member team, and a dedication to customer service. Waldo is a local leader in charity, an ideal which carries over into his business practices. A winner of the Better Business Bureau’s Gold Star for the past six years, Platinum Pools is dedicated to not only building award winning pools and spas, but to customer service as well.
Each year, Waldo and Platinum Pools support those in need in the Houston area and around the country. Waldo works with the local division of Child Protective Services (CPS) and both he and his wife Terri volunteer their time weekly to help children who’ve been placed with CPS. He also sponsors an annual toy drive so that these troubled kids can enjoy the holiday season. Additionally, Waldo shows his support for our armed forces through the Impact a Hero foundation which provides support to wounded veterans.
Waldo’s charitable spirit can be found throughout his business practices. Embodied by the Platinum Pools’ slogan “We can prove the difference,” the company has an intense dedication to providing their customers with outstanding service. Houston pool owners can rely on Platinum Pools for not only a high quality pool or spa but for continuing service even after the project is completed. “Building a quality pool to the highest standards is my motto. I am a true believer in providing the highest customer service from the start. My principles guide my actions within my business and in my community,” says Waldo.
Platinum Pools’ designers are experts in their field, working closely with customers to build the backyard of their dreams. From a simple spa for two to a fun play area filled with slides and waterfalls, Platinum Pools is dedicated to meeting their customers’ needs and putting their minds at ease during the building process. The company’s commitment to service shines through and 60% of Platinum Pools’ business comes from customer referrals.
Whether it’s meeting the needs of his community or his customers, Waldo is dedicated to providing superior service. The attention doesn’t end when the builders leave. From their monthly pool care tips blog to regular maintenance, customers can rely on Platinum Pools.
About Platinum Pools:
Platinum Pools (http://www.PlatinumPools.com) was founded in 1998 and currently serves the Houston, Victoria and Beaumont areas. The company has received the Gold Star from BBB for the past 6 years. Platinum Pools offers an extensive array of backyard designs, water features, beach entry, tile and coping, pool decking, caves, cave slides, grottos, gushers, vanishing edge pools, sheer descent, weeping walls and more. You can view photos of swimming pools, spas and extra pool features by visiting the pool photos section on PlatinumPools.com. See what all the fuss is all about.
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